CBS Structure
/ CBS at Work
Introduction to the Colfax Business System (CBS)
The Colfax Business System is our business management system, designed to achieve world class excellence in customer satisfaction. The system, beginning with the voice of the customer, continuously strives to eliminate waste while improving quality, speed and value though out the value stream. CBS provides a broad range of tools designed to achieve specific business objectives, with the involvement of all associates.
The Colfax “House of CBS” (see illustration) provides a model for successful implementation of the Colfax Business System.
The house begins with VOC, or “Voice of the Customer.” Meeting our customer’s needs in Quality, Delivery and Cost (QDC) will lead to increased customer satisfaction and profitable sales growth.
Policy Deployment links the strategic vision of the entire organization and cascades that plan to involve each associate.
The foundation of the house is Total Associate Involvement. Without our employees, our business would not exist. Without CBS participation from all associates, we cannot realize our full potential.
The Colfax Business System provides tools and methodologies which drive business improvement. The steps of the house are a suggested roadmap for implementing CBS. For instance, benchmarking, 5-S, are the key “first steps” to building our continuous improvement program.
Founded on lean principles, CBS is a process based on the continuous improvement philosophy that there is “always a better way.” Therefore, CBS is not a “project” with a defined end, but instead a culture of customer-focused process improvement. CBS is applied to the entire “value-stream,” meaning that it encompasses all areas of the business, including customers and supplier partners. Each morning, ask yourself “What will I do today, to make tomorrow better?”
“The best solutions are usually the simplest”. A cornerstone of CBS process improvement is to “keep it simple.” The most ingenious developments from the CBS process often seem obvious in hindsight because of the simplicity of the solutions. Although technology can certainly play a valuable role in business, eliminating or simplifying will often produce even greater gains.
The Colfax Business System stresses customer focus. If you would like more information on applying CBS to your business, or if you have a business problem that we can work together to solve, please contact the CBS office directly at CBSfeedback@colfaxcorp.com |
Overview